Privacy Policy

How Next Level Refractories, S.L. collects and handles personal data, under Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 (LOPDGDD).

Who is responsible for your data

Next Level Refractories, S.L.
Tax identification number (NIF): B54979588
Carrer Reikiavik, 3-3A, 03530 La Nucía, Alicante, Spain
Email: info@nl-refractories.com

What data we collect and why

Through the contact form on this website we collect the name, email address and the content of the message you send us. We use this information solely to answer your enquiry and, where appropriate, to prepare a quotation for our services.

We also collect technical browsing data through cookies, as described in our Cookie Policy.

Legal basis

We process your data on the basis of your consent, given when you send us the form, and on the basis of the pre-contractual measures needed to answer your request. Analytics cookies are only used where you consent to them.

How long we keep it

We keep the data you send us for as long as it takes to answer your enquiry and, if a business relationship follows, for as long as that relationship lasts. After that, the data is kept only while any legal liability remains, and is then deleted.

Who we share it with

We do not sell or rent your data. It is only accessible to the providers that make this website and our email work, acting as data processors on our instructions: our hosting provider OVH Hispano, S.L.U. and our website maintenance agency. Analytics and translation services provided by Google may involve international transfers, carried out under the safeguards laid down in the GDPR.

Your rights

You may ask us at any time to give you access to your data, to correct or delete it, to restrict or object to its processing, or to receive it in a portable format. Write to info@nl-refractories.com stating what you would like us to do.

If you feel we have not handled your request properly, you may lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos, www.aepd.es).

Security

This website is served over an encrypted HTTPS connection and we apply the technical and organisational measures required to keep your data secure and to prevent its loss, misuse or unauthorised access.